Terms of Service

Tetstall Medical Services

ABN: 45 453 118590

Website:dremmatetstall.com

Effective Date: 20/6/26

Last Updated: 20/6/26

Terms of Use

Welcome to the website of Dr Emma Tetstall ("Practice", "we", "our", "us"). By accessing or using this website, you agree to be bound by these Terms of Use. If you do not agree to these Terms, please discontinue use of the website immediately.

These Terms are governed by the laws of Australia and are intended to comply with applicable Australian legislation and professional standards, including but not limited to the Australian Consumer Law, Privacy Act 1988 (Cth), Australian Privacy Principles, and relevant guidance issued by the Australian Health Practitioner Regulation Agency (AHPRA) and the Medical Board of Australia.

1. Purpose of This Website

This website is provided to:

  • Offer general information about our obstetric and gynaecological services;

  • Provide information regarding practitioners, procedures, and patient resources;

  • Facilitate appointment enquiries and administrative communications; and

  • Support patient access to relevant healthcare information.

This website is not intended to provide personalised medical advice, diagnosis, treatment recommendations, or emergency medical assistance.

2. Medical Information Disclaimer

The content published on this website is provided for general educational and informational purposes only.

Information on this website:

  • Does not constitute medical advice;

  • Does not establish a doctor-patient relationship;

  • Is not a substitute for consultation with a qualified healthcare professional;

  • May not be applicable to your individual circumstances; and

  • Should not be relied upon for diagnosis or treatment decisions.

Patients should seek advice directly from their treating practitioner regarding their individual health concerns.

If you require urgent medical attention, contact your treating doctor, call 000, or attend your nearest emergency department.

3. No Doctor–Patient Relationship

Accessing this website, submitting an online enquiry, sending an email, or completing an appointment request form does not create a doctor-patient relationship between you and any practitioner associated with the Practice.

A clinical relationship is only established following formal acceptance of care by a practitioner and attendance at a consultation.

4. Appointments and Online Enquiries

Where online appointment requests, contact forms, or electronic communications are available:

  • Submission of a request does not guarantee an appointment;

  • Appointment bookings are not confirmed until acknowledged by the Practice;

  • Electronic communications may not be monitored continuously;

  • Clinical advice will generally not be provided through website contact forms; and

  • Medical emergencies must not be communicated through website forms or email.

We reserve the right to decline appointment requests where appropriate.

5. Accuracy of Information

We make reasonable efforts to ensure information on this website is accurate and current at the time of publication.

However, we do not warrant that:

  • Information is complete, accurate, reliable, or up to date;

  • Content is free from errors or omissions;

  • Services described will remain available; or

  • Website access will be uninterrupted.

Medical knowledge, recommendations, and clinical guidelines may change over time. Information may be updated without notice.

6. Limitation of Liability

To the fullest extent permitted by law:

  • We exclude all warranties, representations, and guarantees not expressly stated in these Terms;

  • We are not liable for any direct, indirect, incidental, consequential, or special loss arising from use of this website;

  • We are not responsible for decisions made based on information obtained from this website.

Nothing in these Terms excludes, restricts, or modifies rights that cannot be excluded under the Competition and Consumer Act 2010 (Cth) or any other applicable law.

Where liability cannot legally be excluded, our liability is limited to the maximum extent permitted by law.

7. Third-Party Websites

This website may contain links to external websites operated by third parties.

These links are provided for convenience only.

We:

  • Do not endorse third-party websites;

  • Are not responsible for their content, security, privacy practices, or accuracy; and

  • Accept no liability arising from use of third-party websites.

Users access external websites at their own risk.

8. Intellectual Property

Unless otherwise stated, all content on this website is owned by or licensed to the Practice, including:

  • Text;

  • Images;

  • Logos;

  • Graphics;

  • Documents;

  • Educational materials;

  • Website design elements.

Content is protected by Australian copyright and intellectual property laws.

Users may:

  • View content for personal, non-commercial use; and

  • Download or print materials for personal healthcare information purposes.

Users must not:

  • Reproduce, distribute, modify, publish, or commercially exploit website content without prior written permission.

9. Acceptable Use

Users must not:

  • Use the website unlawfully;

  • Attempt unauthorised access to systems or data;

  • Introduce malware, viruses, or harmful code;

  • Interfere with website operation or security;

  • Use automated tools to harvest data without permission; or

  • Misrepresent their identity when communicating with the Practice.

We reserve the right to restrict or terminate access where misuse is identified.

10. Privacy

Collection, use, disclosure, and storage of personal information is governed by our Privacy Policy.

By using this website, you acknowledge that you have read and understood our Privacy Policy.

A copy of our Privacy Policy is available at:

[Insert Privacy Policy Link]

11. Cookies and Analytics

This website may use cookies and analytics technologies to:

  • Improve website functionality;

  • Understand website usage patterns;

  • Enhance user experience; and

  • Support website administration.

Users may disable cookies through browser settings, although some website functionality may be affected.

12. Security

We take reasonable steps to maintain website security.

However, internet communications cannot be guaranteed to be completely secure.

Users acknowledge that:

  • Transmission of information via the internet occurs at their own risk;

  • No system can guarantee absolute security; and

  • We are not responsible for unauthorised access arising from circumstances beyond our reasonable control.

Users should avoid transmitting sensitive health information through unsecured email unless necessary and accepted by the Practice.

13. Availability of Services

Information regarding practitioners, procedures, consultation fees, hospital affiliations, and availability may change without notice.

The Practice reserves the right to:

  • Modify services;

  • Change practitioners;

  • Update fees;

  • Alter operating hours; and

  • Remove website content at any time.

14. Australian Jurisdiction

This website is intended for users located in Australia.

These Terms are governed by the laws of:

NSW, Australia

Any dispute arising from use of this website shall be subject to the exclusive jurisdiction of the courts of that State or Territory and Australia.

15. Changes to These Terms

We may amend these Terms of Use from time to time.

Updated versions will be published on this website and become effective upon publication.

Users should review these Terms periodically.

16. Contact Us

Dr Emma Tetstall

Address: 399 Crown St WOLLONGONG NSW 2500

Phone: 02 4271 5440

Email: admin@dremmatestall.com

For enquiries regarding these Terms of Use, please contact the Practice using the details above.

By continuing to access and use this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.